1. Home
  2. Our support portal

Our support portal

◷ Reading Time: 3 minutes

If you have any technical or business questions, you can create a ticket using our support portal.

How to use the support portal

1. Register at FlexRule.com to create a FlexRule account.

2. Click on the above ‘Create a ticket’ button.

3. Log in with your FlexRule account

4. Click on ‘Submit a request’.

5. Submit your request

You can directly email to support@flexrule.com and it will automatically create a support ticket in the system.

Things to remember

1. When you send your questions, make sure you create one ticket per question. It will make it easier to track and make sure that we reply to your tickets in a timely manner.

2. You can view the status of the ticket and click ‘Mark as solved’ once your problem is solved.

3. If you are only CC’d on the ticket, you can view them under ‘Requests I’m CC’s on’.

Updated on December 16, 2019

Was this article helpful?