My Account

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FlexRule My Account is the user portal to manage your FlexRule profile.

My Account contains the following sections:

  1. Your Account
  2. Downloads
  3. Licenses
  4. Resources
  5. Courses
  6. Support Tickets

Your Account

In this section, you can see your profile details including the username, names, email.

You can also change the password using this section.

Downloads

You can download the latest products and legacy products from this section.

  • FlexRule Designer
  • FlexRule Runtime
  • FlexRule Server
  • FlexRule Runner

Under Legacy Download, you can only see one version before the latest version.

Licenses

All the licenses are managed by this section. You can see,

  • The current subscription expiry date
  • Previous licenses
  • Download the serial number generating app to get a new license

Resources

The links to all the FlexRule resources can be seen here.

  • Resource Hub: Our technical documentation
  • Learning Hub: The learning portal
  • Vimeo Channel: Video Tutorials
  • Blog: Weekly blog posts

Courses

If you have enrolled in the FlexRule Learning Hub, you can see the progress and the completed courses here.

Support Tickets

You can access the support portal using the link, Support Tickets. It allows,

  • Creating a ticket
  • Updating an existing ticket

You can see the complete history of the tickets you created and CC’d along with the status. If you have any questions, you can submit a request to contact the support team.

Troubleshoot

If you cannot access Licenses, Downloads, and use the products after installing, contact the system administrator of your company to enable access to https://api.flexrule.net.

Updated on July 26, 2021

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