1. Home
  2. Getting Started
  3. Licensing
  4. Download and Install a License

Download and Install a License

◷ Reading Time: 3 minutes

You can generate your license for:

  • FlexRule Runtime
  • FlexRule Designer
  • FlexRule Server


Download the latest version of My Licenses application from your profile’s License section: http://my.flexrule.com/.

Unique Licenses

Each license file is unique to the machine. Therefore, you cannot use the same .lic file on different machines. It requires downloading this My Licenses app and download the licenses on each machine.

Get access to My License Application

Getting access to the licensing application is a one-time process. Once you have the confirmation you can download licenses anytime in any machine.

  1. Register at FlexRule.com
  2. Send the registered username to support@flexrule.com.
  3. Once you received the confirmation email, you can download licenses using My License Application.

Installation Steps

1. Unzip FlexRuleMyLicenses.zip and Run My License Application.

2. Enter the username and password of your registered FlexRule account

3. Once the login is successful, you will be able to see your details.

4. Select the subscription, Products you want to update with the license and the location to download license files.

5. Once the licenses are downloaded you can see the files in the given location.

6. Copy the files to the locations where you have installed each FlexRule product replacing the existing license files

Copy License Files

FlexRule Designer

The licence for FlexRule Designer is called ‘flexrule.designer.license.lic’. When FlexRule Designer is installed, it will create a folder name ‘Bin’. Copy ‘flexrule.designer.license.lic’ into the following path:

[DesignerInstalledPath]\FlexRule Designer\{version}\Bin\FlexRule.Designer.License.Lic
C:\Users\<user>\AppData\Local\Programs\Pliant Framework\FlexRule Designer\8.2.12\Bin

FlexRule Server

The licence for FlexRule Server is called ‘flexrule.server.license.lic’. When FlexRule Server is installed, it will create 2 main folders ‘ExecAgent’ and ‘Master’. Copy the license file into both of the following paths:

[ServerInstalledPath]\FlexRule Server\{version}\ExecAgent\flexrule.server.license.lic
[ServerInstalledPath]\FlexRule Server\{version}\Master\flexrule.server.license.lic
C:\Program Files (x86)\Pliant Framework\FlexRule Server\4.0.12\ExecAgent
C:\Program Files (x86)\Pliant Framework\FlexRule Server\4.0.12\Master

FlexRule Runtime

The licence for FlexRule Server is called ‘flexRule.license.lic’.

Version 7

When FlexRule Runtime is installed, it will create a folder name ‘Framework’. Copy ‘flexrule.license.lic’ into the following path:

C:\Program Files (x86)\Pliant Framework\FlexRule\7.4.740\Framework

Version 8

Provide the downloaded license file path at,

Project --> Properties --> Runtime --> Runtime License Path

Install Runtime in Designer

Follow this link to get more information on Runtime and defining the Runtime license path.

Video Tutorial


1. Always ensure that you download the latest version of My License Application Portal.

2. If the error continues to happen, send the complete error to support@flexrule.com.

3. If the support team asks for the machine ID, provide the Identifier as shown below.

Updated on March 16, 2021

Was this article helpful?

Related Articles